If you use a VPN, or Virtual Private Network, to monitor and secure your internet activities, that may also be the culprit here. If your home's internet network hasn't been configured correctly, a lot of functions like voice chat, creating parties, or playing online at all might be restricted. This is the last resort, since it does require a fair bit of work and a little bit of technical know-how to pull of, but you should only have to do this if you're having issues with playing online at all. If all else fails, the issue may lie with your network hardware. The aforementioned Xbox Live also has a Gold subscription that's required for online play, as well as parental controls.If you're playing on Nintendo Switch, you'll need a Nintendo Online subscription, and you might as well handle the parental controls as well.You'll also want to make sure your Playstation 4 is setup properly if you have children.If you're playing on Playstation, you'll need to setup a Playstation Plus subscription to play online games. Most other platforms have their own respective accounts and controls that go along with them. If you're under 18, ask your parent to sign-in to their Microsoft Account and go over your Xbox Live settings. This guide to online safety in Minecraft for children goes over everything a parent might need to know to change account settings.Here's all the information you might need to have: If you're under 18, though, there's a chance your Microsoft Account is blocking multiplayer access. By default, your Microsoft Account will be set up correctly to allow cross-play in multiplayer. This account is doubly crucial on Xbox and Windows 10 devices, as your Microsoft Account pulls double duty and handles absolutely everything to do with multiplayer in the form of an Xbox Live account. There are usually two accounts you'll need to worry about: your Microsoft Account and the account for the platform you're playing on.Ī Microsoft Account is what connects Minecraft: Bedrock Edition across all platforms, and it's also what enables multiplayer with players on other platforms. Making sure these are set up properly is an excellent way to cross off another couple of obstacles when you're having issues getting online. I spent the money on minecoins (which Nintendo doesn't refund in game currency) and 6 months later i still cannot access my realm nor get ahold of anyone to actually help.Source: Windows Central (Image credit: Source: Windows Central)Ĭross-play and multiplayer often require having the correct accounts and the correct settings to compliment those accounts. I tole them everything I had done to attempt to correct the issue a d the only response was to try the things that I had already tried and reopen the ticket if I still have questions. I have reached out to support several times and only gotten 1 response and that was 1 month ago (5 months since I opened a ticket). For the past 6 months it has said "Your purchase was successful, but we couldn't create your realm right now." I have tried everything from uninstalling the game to reformatting my Nintendo Switch. I purchased a 10 player realm for 180 days 6 months ago. Please do not add any comments to this report unless they clearly contain new and helpful information directly related to reproducing the problem. We cannot provide direct assistance via this bug tracker. If you are still not able to access your realm please contact Mojang Support for help.
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